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Campus Closure FAQs

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Will I receive my financial aid payments?

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Yes.

Financial Aid payments will continue to be disbursed to students. For additional information, please see the webpage: www.shastacollege.edu/fa


Is the college closed?

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March 30: Instruction resumes for ALL classes, including newly-converted online classes. Shasta College is continuing instruction through the Spring semester entirely online. Our campuses remain closed to everyone—students, non-essential employees, and the public until further notice. We are all in this together and Shasta College respectfully requests students and members of the public to refrain from using any Shasta College facilities -- including the athletic fields and other outdoor spaces. While the college’s continued goal is to be a valued partner and resource for our community we must do so in a remote, online method for the short term, until such time as local public health agencies have worked successfully to reduce the threat of exposure.

April 6 to April 9: No longer spring break – classes continue this week.

Friday, April 10 will remain a District holiday, all Shasta College facilities will be closed and no classes will be held.

For the most current status of all Shasta College facilities please refer to our website www.shastacollege.edu/COVID19.


I need a book for a class, is the bookstore open?

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All books and supplies can be ordered online and the shipping charges will be waived until normal operations on campus have been resumed.

Can I still schedule a counseling appointment?

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Yes.

Beginning at 9AM on March 18, please call our counselors at (530) 242-7724 and we’ll set up a time that you can call or have a virtual meeting with a counselor. If there is a special accommodation where you require a face-to-face interaction with a counselor we will make every effort to help you with that.


I live in the dorms, am I going to be able to stay on campus?

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Yes, while the dorms will remain open to our current residents through May 1st, 2020 all students are highly encouraged to find alternate housing as soon as possible to mitigate the potential hazard to a large number of people cohabitating and utilizing the same surface areas. Visitors are currently not allowed onto campus unless they are providing a ride to a current resident exclusively for the purpose of moving out. Visitors must remain in their vehicles at all times.

Can I still Register for Summer classes?

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Yes!

Summer registration remains on-track. Please use MyShasta to register online. If you need assistance, contact the Admissions and Records Office at admissions@shastacollege.edu. For more details, please go to www.shastacollege.edu/admissions


How can we move everything online when some students might not have access to online education?

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Moving all possible instruction and operations online will at least provide the opportunity to continue classes and educational services for many of our students.

We certainly understand that not all students have access to the technology tools (including computers and high-speed internet) to participate in online classes. We are asking faculty and staff to be as flexible as possible when considering this historic circumstance.

We are also considering all available resources to provide support for students to help close technology gaps that might interfere with their ability to participate in an online environment.


What are you doing to stop the Coronavirus from spreading?

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Several measures have been put into place to keep the campus community healthy and safe, including:

  • All large Shasta College events are cancelled through April
  • All sporting events, practices, and other athletic competitions are postponed indefinitely
  • All planned District travel, including field trips, has been suspended indefinitely.
  • Enhanced cleaning protocol have been implemented at all facilities to ensure high-traffic areas like classrooms, dining areas, and student housing are thoroughly disinfected
  • Distribution and placement of hand and surface sanitizers throughout public facilities has been expanded
    • Disinfectant wipes containing at least 70% alcohol content have been provided for staff at the front desk in the library and learning centers, for faculty in classrooms with multiple computers, and in division offices.
  • Provided information, resources, and preventative actions to staff and students via email
  • Distributed posters across campuses from the Center for Disease Control (CDC) with strategies to help prevent the spread of respiratory diseases like COVID-19

As of writing this, no individuals (students or employees) at Shasta College have tested positive for the virus. We share your concerns and want to assure you that the college is actively addressing this rapidly evolving situation

Our administration and Campus Safety professionals are working closely with the California Community Colleges Chancellor’s Office; Shasta, Tehama, and Trinity Counties Departments of Public Health; and other public health agencies to monitor developments regarding the COVID-19 pandemic and to determine how to best maintain instruction while minimizing the risk for students, faculty, and staff.

If there is an immediate risk to the campus community, the college will notify students and employees using the emergency notification system with updates and information to protect the health and safety of the campus community.


Is the college going online?

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For the short-term, to address public safety needs and proactively reduce the opportunity for the transmission of the coronavirus, yes. All face-to-face classes that can be transitioned online will be. Those that cannot move to an online delivery format due to labs will have special accommodations made. As the situation continues to evolve and we receive additional direction from state and local officials we will update our timeframe on when classes will return to being delivered onsite. Students should anticipate finishing out the Spring Term through online instruction.

Since the campus is closed, where can I find internet access in the local area?

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For information on resources available to support students, including free internet sites, please visit the webpage: https://libguides.shastacollege.edu/support/freeinternet

Additional Information

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If you did not find a response to your question in the FAQs, beginning on March 18th at 9AM, you may contact the campus via phone by calling 530-242-7910.

What online support is available for PACE students?

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Our PACE offices are working to expand and supplement existing services for online students to accommodate the increased demand. Students can email our PACE Main Office at paceoffice@shastacollege.edu.

Please note that all inquiries should go to the PACE Office email at this time.


Are events canceled?

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Yes.

All large Shasta College events are cancelled through May 15th.

All sporting events, practices, and other athletic competitions are postponed indefinitely.

All planned District travel, including field trips, has been suspended indefinitely.

The college will support alternative methods of meeting using communication technology. Employees have free access to ConferZoom, allowing them to have online meetings with up to 300 participants. Learn more at conferzoom.org.

Non-instructional activities, including participatory governance meetings, division meetings, staff meetings, and hiring committee activities, will be evaluated on a case-by-case basis and participants will be notified. Where possible, meetings will be conducted using communication technology allowing for appropriate social distancing

Nonessential gatherings must be canceled, postponed, modified, or brought online.


Will there be any library services available?

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Yes. You’ll still be able to access some library services online. Go to www.shastacollege.edu/library and scroll down. You’ll find the “Ask A Librarian” section where you can chat, call or email with a librarian.

Are the Pre-School and Head Start Programs open?

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With the recent and rapidly evolving developments surrounding the local COVID-19 spread, the District has made the decision to close our Early Childhood Education (ECE) center effective Monday, March 30, until such time that we can reopen and be confident in providing a safe facility for all of those involved.

The Shasta Head Start program is temporarily closing all centers. Normal services will begin on Monday, April 13. Please refer to https://www.facebook.com/shastaheadstart for additional updates.


I am sick, will I get in trouble for not coming to class?

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No, you are following health expert’s guidelines. Talk to your instructor if you’re in one of the lab classes that need to come on campus to finish assignments. They’ll work with you to make accommodations to get your lab in.

For everyone else who are ill and taking online classes, please work with your instructor as you typically would if you’re going to miss a required on-screen synchronized interaction. Remember, all Shasta College facilities are closed to the public and students until March 30.

Anyone who has a fever, cough, or shortness of breath should stay away from campus, even if the symptoms are mild. To encourage sick individuals to stay away from campus, faculty, and supervisors are encouraged to provide flexibility for students and staff, as well as minimize any penalties for absence due to sickness. If you feel concerns about the faculty member’s approach, contact your Dean or the division office for support.


Are student health services available?

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The Student Health Services may be contacted by calling 530-242-7582. If you are having a medical emergency, please call 9-1-1 directly.

Will tutoring services be available when all classes are online?

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Yes.

Tutoring Services will be moving online as well. Go to the “Resources” tab of the website and go to “Tutoring / Learning Centers” you will find an icon for online tutoring (http://www.shastacollege.edu/SC%20Online/Pages/OnlineTutoring.aspx).


I am taking ESL classes, are these classes continuing?

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Yes. Contact your instructor for online instructions on how to access those classes.

I am taking Community Education classes, are these classes continuing?

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The Community Education classes have been canceled for the spring semester.

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